Terms of Service
Bait Al Sabaik Company
Commercial Registration: 7054368605
Location: Jeddah, Kingdom of Saudi Arabia
Email: info@baitalsabaik.com
Last Updated: May 2026
By accessing the Bait Al Sabaik website or placing an order, you agree to the following terms and conditions.
1. Shariah Compliance
1.1. Electronic Implementation of Taqabud
We adhere to Islamic Shariah principles in gold trading. The Taqabud requirement is fulfilled as follows:
- When the customer transfers the full gold price, the amount is held as "trust" with the store
- When the piece is delivered to the authorized shipping company, the company receives on behalf of the customer
- At that moment, Taqabud is fulfilled and the transferred amount is considered a completed "sale"
* Based on fatwas of contemporary scholars including Sheikh Saad bin Turki Al-Khathlan
* For Shariah inquiries, we recommend consulting qualified religious authorities
1.2. Bank Transfer Payment Method
- All gold orders must be paid via bank transfer to our official company account
- Bank transfer details are provided upon order confirmation
- Other payment methods may be accepted in special cases at the store's discretion
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Cash on Delivery is NOT accepted for gold products to ensure Taqabud compliance
2. Pricing & Price Lock Policy
2.1. Pricing Mechanism
- Gold prices on our website update every 5 minutes based on the international market
- The price displayed at order placement is the initial quoted price
- Final price is locked only upon receipt of full payment in our bank account
⚠️ 2.2. Price Changes Before Payment
Gold prices fluctuate continuously based on global market conditions. If the gold price changes between order placement and payment receipt:
- Our sales team will contact you to inform you of the new price
- You may choose to:
- Pay the price difference and proceed with the order
- Receive an additional price benefit if the gold price decreased
- Cancel the order with no obligation
- The order is only finalized once the correct full amount is received
✓ 2.3. Price Lock
- Once full payment is received and verified, the price is locked
- No further price adjustments after payment confirmation
- The store proceeds with shipping the order
2.4. Pricing Notes
- All prices displayed are in Saudi Riyals (SAR)
- Prices are final - no additional taxes are added at checkout
- Making fees are displayed separately for each product
- Shipping fees may apply based on region and weight
- Bank transfer fees (if any) are the customer's responsibility
3. Order Process
Step 1
📝
Order Placement
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- Place order on website at current displayed price
- Order received as "Pending Payment"
- Receive confirmation email with bank transfer details
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Step 2
💸
Payment Transfer
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- Transfer the full order amount to our bank account
- Send transfer receipt via email or WhatsApp
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Payment deadline: 24 hours from order placement
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Step 3
🔍
Price Verification
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- Team verifies current gold market price
- If price increased: pay difference to proceed
- If price decreased: receive refund of difference
- If you don't accept: full refund within 3 business days
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Step 4
📦
Order Confirmed
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- Order officially confirmed
- Final confirmation with shipping details
- Order enters packaging and shipping
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⚠️ Unpaid Orders: Orders not paid within 24 hours are automatically cancelled. You may place a new order at the current market price.
4. Products
4.1. Authenticity
- Every gold bar comes with a certified authenticity certificate
- We work with internationally recognized refineries (PAMP, Argor-Heraeus, and others)
- Gold jewelry is hallmarked according to Saudi Standards Organization regulations
4.2. Custom Engraving
- Engraving takes an additional 3-7 business days
- Customer is responsible for the accuracy of names and words requested
- Engraved products are non-refundable
5. Cancellation
👤 Customer Cancellation
- Cancel anytime before transferring payment
- After Taqabud, refund policy applies
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🏢 Store Cancellation
- Right to refuse for technical/legal/pricing reasons
- Full refund within 3 business days
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6. Shipping & Delivery
- We currently ship within the Kingdom of Saudi Arabia only
- All shipments are insured for full value
- Signature is required upon delivery
- Full details in the Shipping Policy
7. Liability
7.1. The Store is NOT Responsible For:
- Delivery delays due to circumstances beyond our control
- Loss or damage of shipment after customer delivery
- Misuse of the product after purchase
- Bank transfer delays from the customer's bank
7.2. Limitations of Liability
- Store liability is limited to the value of the purchased product
- We do not bear any indirect losses or lost profits
8. Intellectual Property
- All content (text, images, logos) is the exclusive property of Bait Al Sabaik Company
- Copying or reuse without written permission is prohibited
9. Dispute Resolution
- These terms are governed by the laws of the Kingdom of Saudi Arabia
- Saudi courts have exclusive jurisdiction over any dispute
- We seek to resolve disputes amicably before resorting to litigation